Dear HGH,

Following the completion of the works at our premises I felt I should write to compliment you and your company on the excellent standard of work provided.

From the moment we contacted you through to the settlement of the account we experienced nothing but prompt and professional service.

The work required was caused by storm damage and had left our premises insecure; with this information your estimator prioritised our job and provided us with a quote within 24 hours. Upon our acceptance of your competitive price, the work was scheduled within a couple of days, at a time that suited our requirements.

The operatives were punctual and polite and carried out the task with the minimum of inconvenience leaving the site clean and tidy. This was followed up by a call from your office to ensure that the job had been completed to our satisfaction prior to issuing the invoice.

Please pass on my thanks to your team for a job well done and rest assured I will be recommending you to my colleagues and friends.

Mr P Ling

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